Shipping

Shipping Carrier

Items will be shipped via New Zealand Post. Shipping is FREE WITHIN NZ for all orders over $150 including rural addresses for APPAREL PURCHASES ONLY.

FREE SHIPPING OPTION does not apply to SALE ITEMS.

For orders under $150 NZD, delivery within New Zealand is charged at a flat-rate of $10.00 NZD - APPAREL ONLY!

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

'BULKY' items will incur an additional charge. Definition of 'BULKY' are items that dont fit in any of our courier bags. Multiple items combined will highly likely incur an additional charge. Our system does not calculate shipping at checkout. 

Please feel free to contact us prior to purchasing for an accurate shipping quote.

Please note if bulky purchases are made using the apparel flat rate, additional fees will be incurred prior to shipping. 

 

Charges to Australia 

This covers Apparel Purchases ONLY - at a flat rate $25 NZD (includes kids clothing, hats and clothing accessories. Excludes footwear and bags). This flat rate is an untracked service. Tracked services can be offered at an additional cost. 

 

Shipping Timeframes within New Zealand

All items (excluding pre-orders) will be dispatched within 2 business days of ordering.

New Zealand (non-rural North Island): Delivery can be expected within 1-2 business days following dispatch.

New Zealand (non-rural South Island): Delivery can be expected within 2-3 business days following dispatch.

New Zealand (rural North Island): Delivery can be expected within 3-4 business days following dispatch.

New Zealand (rural South Island): Delivery can be expected within 4-5 business days.

 

Shipping Timeframes to Australia 

Delivery can be expected within 5-12 working days from date of purchase. 

Please note the flat rate shipping charge available on our website is for apparel only. 

*Please note that we are currently experiencing HUGE shipping delays for our Australian and International customers due to high demand in our courier's postal network. We cannot guarantee that orders will arrive within the usual time frame.*

 

International Shipping

Delivery can be expected within 14-28 working days from date of purchase. Please note that delivery timeframes can be longer depending on the destination country. 

YES!! We can ship internationally. Please contact us directly to arrange a shipping quote for the item/s you are interested in & we can get a quote from our carrier. Please email us at:  hello@threadsofmayhem.co.nz

Apparel Purchases ONLY - flat rate $25 (includes kids clothing, hats and accessories. Excludes footwear and bags). 

For all other bulky purchases, please contact us prior to purchasing for an accurate shipping quote. Please note if bulky purchases are made using the apparel flat rate, additional fees will be charged prior to shipping. 

*Please note that we are currently experiencing HUGE shipping delays for our Australian and International customers due to high demand in our courier's postal network. We cannot guarantee that orders will arrive within the usual time frame.*

Sale Items

All purchases of SALE items are final and cannot be returned or exchanged (unless faulty) so please choose carefully when purchasing.